Refund and Returns Policy

Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full
refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in
the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or
magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous
materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:

Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card
or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an
email at {email address} and send your item to: {physical address}.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value
of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to
you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns
To return your product, you should mail your product to: #3, Silver Oaks Farm Road, Ghitorni, New Delhi- 110030
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-
refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.

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